Frequently Asked Questions
What are the Ingredients?
Whitening Gel: Propylene Glycol, Glycerol, Deionized Water, Hydrogen Peroxide, Carbomer 940, Ethlene Diamine Tetraacetic Acid, Poly Vinylpyrrolidone, Menthol.
Desinisitzation and Mineralization Gel: Deionized Water, 1,2-propenadiol, Poloxamer 407, Potassium Nitrate, Sodium fluoride, Carbomer, Poly vinyl pyrrolidone, Mentol.
How does it work? (The Science)
Simply, our gel will remove most stains with a gentle action that whitens your teeth. As our Teeth Whitening Gel is broken down, oxygen acts upon the stained organic deposits, which oxidises them into a white colour. This process brings both the intrinsic and extrinsic parts of the tooth closer to its natural pearly white.
Is it safe?
Yes. When using a teeth whitening product, such as WhiterShine's Teeth Whitening Kits, as recommended, the teeth whitening process is 100% safe and will not damage your tooth enamel or gums.
How long do I use it for?
We recommend to use the Teeth Whitening Kit once a day for seven days followed by once every two to four weeks. The whitening process is a gradual process, however most users start seeing results from the first application onward.
How do you use your products?
All products come with easy to understand instructions on how to use them to get the best results.
Should I brush my teeth before whitening?
We recommend brushing & flossing your teeth before applying, and simply rinsing & wiping your teeth afterwards.
Will this whiten stains caused by smoking, drinking coffee, wine, etc?
Yes. Our products are specifically designed for people who experience tooth discolouration due to lifestyle habits such as smoking, drinking coffee, wine, tea, and consuming other foods and liquids that cause discolouration. After each application we recommend you do not do any of these for at least 12 hours. Whitening after your last meal and beverage of the day will help with this.
How long will results last?
It will depend on your lifestyle choices. If you are a smoker or drink a lot of coffee and red wine, your teeth will re-stain. To prevent this we recommend one application every 2-4 weeks, after you have achieved your desired shade of white.
How much gel do I use per application?
We recommend each individual tray application (upper or lower arch) has approximately 1/4 cc of WhiterShine Teeth Whitening Gel on it. Completing each tray using 1/4 cc is accomplished by 3 things: experience of using the whitening process, dabbing just a small amount of gel in the frontal portion of each tooth exposed when smiling only (no need to whiten unexposed teeth), and most importantly, trimming the customisable trays at the gingival line (tooth/gum line). If you take small scissors and trim the trays on the gingival line, you do not have a waste factor of gel and do not expose the soft tissue to the process.
Shipping and ReturnsShipping
All orders receive free express shipping via Australia Post.
Typically this means next day delivery when ordered before 3pm ACST.
We aim to send all orders off on the same or next business day of ordering. To ensure this is happens, our team is working non stop through the day. If you are waiting on shipping or would like to track your product, visit our shipping page.
Returns and Refunds
If you have received the incorrect items or the items you have received are faulty, please email firstname.lastname@example.org to discuss further.
If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt. For more information please visit our Refund policy page.
Why WhiterShine?WhiterShine is a proud Australian brand, and offer a 30 day money back guarantee. 💙
We ship all of our orders Express, so you will receive your kit in 1 - 2 business days! 🛬
Our friendly staff are always happy to answer any and all questions, simply click on the messenger icon to get chatting! 👋
Be sure to check out our reviews! ⭐⭐⭐⭐⭐